Frequently Asked Questions

Below are some of the most frequent questions that come up. If you do have a question that is not covered on our website, then please feel free to contact us and we will be delighted to address any questions you may have.

Are Your Engineers Qualified?

All my electricians hold City and Guilds in electrical installation and have undergone extensive training. All hold current 17th edition qualifications to BS7671. We undergo further ongoing assessment by the National Inspection Council for Electrical Installation Contractors. You’ll find us on the National Electrical Safety Register and the reputable Trust Mark scheme. All staff are CRB checked.

Is there a Callout Charge?

No, there is not. Please see our charges for specific details.

Do you offer free quotes and estimates?

Yes. See above. All our qoutes are comprehensive and will leave you with a first class service in electrical installation. We don’t apply hidden charges – ever.

Will I have to wait in all day for an electrician to attend?

We believe in good communication. We will endeavour to give you an approximate time and call 30-60min ahead of our arrival to ensure we have access. Because we are committed to finishing jobs to a high standard and exceeding our clients expectations sometimes appointments can run overtime. If this happens we will contact you immediately with an updated ETA. As one of my customers you will be kept in the loop.

Will you clean up any dust or mess?

Absolutely. Our costs are fully comprehensive and we will leave you with a finished result. To this end we use industrial dust extractors and high tech chasing machines made by Flex. All waste is bagged up and removed at the time we leave you.

Is there a warranty with Quantum Electrical installations?

Yes. We provide a 24 month warranty on parts and labour. For higher quality parts such as MK or Crabtree we can extend this warranty.

What payment methods do you accept?

We accept payment in the following ways:

  1. Cash on completion of the service.
  2. All major credit and debit cards
  3. Bank transfer to the details provided on our electronic invoice.
What areas do you cover?

We have electricians covering West London in Ealing, Hanwell, Acton, Chiswick, Brentford, Isleworth, Hammersmith, Shepherds Bush and Notting Hill.

Call us now for a free quote on 0208 819 3188

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Irene Teo
Irene Teo
22:13 20 Dec 17
I called Quantum Electrical service for an emergency issue and Dan responded quickly to my request. The electrician Steve did a wonderful job. He explained clearly to me what happened and fixed the problems. I spoke to Dan later about other matters that needed their services, he gave me very good advices and their charges are very reasonable. Will highly recommend them.
Sharon Wright
Sharon Wright
14:44 06 Mar 18
Dan was excellent to deal with. At short notice he was able to organise an electrical inspection, provide a full report and talk through the implications of his findings. I would highly recommend Quantum Electrical for their professional service and excellent communications.
Deepak Suresh
Deepak Suresh
16:02 13 Mar 18
Excellent service by the team from Quantum. Very professional, easy to work with and flexible around my needs I would highly recommend them for electrical work
John Greenwood
John Greenwood
16:53 19 Dec 17
Excellent service. Paul and team put in a new CU, ring main for kitchen, checked out existing wiring and rectified where necessary. Paul and team efficient and friendly. Price came in at below quote as well. Would recommend.
Charlotte Grant
Charlotte Grant
10:42 17 Nov 17
Great service, would use again. Dan was helpful, friendly and explained in layman terms what the issue was. Reasonable costs and he popped back free of charge to sort a snag. Happy to find a reliable electrician.
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